Getting In Touch With Your Leads

When you receive a CraftJack lead, you’ll get all the info you need to give them a call right away. We suggest doing so in 30 minutes or less, as our data shows that pros that contact a homeowner quickly significantly increase their chances of getting the job.

Looking for more information on how to contact your leads through CraftJack’s Lead Manager? Check out this article.

However, there are times when a pro can’t get in touch with a homeowner. Even though the homeowner sent in their information they may be hesitant to pick up a call from a number they don't know, or simply busy at the time you call. Here are a few tips on what to do if you can’t get in touch with a lead:

  • Contact more than once. We recommend reaching out 5 to 6 times over the course of a week.
  • Follow up at a different time of day.
  • Use a combination of texting, calling, and email.
  • Make note of when you called and what method in Lead Manager or another tracking you use.

Not every lead you purchase will turn into a job. However, if you do run into any issues with contacting a lead, call your account manager at (866)332-7134 or email at

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Want more information on contacting & following up with homeowners? Check out these articles:

Tips To Leave A Perfect & Professional Voicemail

The Art Of The Follow-Up Call

Contractor Lead Generation Tips & Tricks

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