What is a mismatched lead?

Occasionally, our pros may receive a lead for a service they do not provide. For example, an interior painting contractor gets a request that requires some exterior work. Here at CraftJack, we do whatever we can to provide you with quality leads., but we know that human error does happen. Perhaps the lead was submitted on accident or the homeowner was not clear about the total scope of the project. Unfortunately, this is beyond our control but we do want to make it right.

We offer a no-hassle credit policy to help assist you when it comes to mismatched leads. You can easily submit a credit request through the CratfJack Pro app or through Lead Manager. Additionally, your account manager is happy to help with your mismatched lead. Give them a call at (866)332-7134 or email at support@craftjack.com.

Be sure you are using our call tracking system so we can easily assist you. Want to learn more about how CraftJack’s call tracking works? Read the article here.